I was honored to return to teach the graduate class Retailing & Service Design this year. This course immerses students in the evolving global retail landscape, equipping them with the strategic, operational, and analytical tools to critically evaluate and design impactful brand experiences. Retail is approached as a multi-platform ecosystem spanning physical environments, digital channels, […]
Read PostAs part of the academic journey for students at Parsons/The New School, I hosted an informative interview with Mickey Drexler, Chairman of Alex Mill and former CEO of J. Crew and Gap, Inc. I had worked with Mickey in the U.S. with Banana Republic and later in Great Britain, launching Gap stores. His experience, instincts, […]
Read PostI share four prime observations and insights from last month’s National Retail Federation Conference in New York City as an exhibitor to support the North American launch for my client Qvalon (www.qvalon.com). The NRF is the world’s largest retail trade association, comprised of a diverse community of thousands of leading retailers and industry professionals. Membership […]
Read PostRecently I had the opportunity to share retail industry thoughts and insights with one of the nation’s leading newspapers The Globe and Mail. We discussed the evolving resale market and how retail organizations are refreshing their omnichannel business strategies to achieve positive results in this emerging merchandise category. Amongst several points, I underlined the importance […]
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