NOTES FROM THE FIELD

My Conversation with Canada’s The Globe and Mail: The Resale Retail Market

Recently I had the opportunity to share retail industry thoughts and insights with one of the nation’s leading newspapers The Globe and Mail. We discussed the evolving resale market and how retail organizations are refreshing their omnichannel business strategies to achieve positive results in this emerging merchandise category.

Amongst several points, I underlined the importance of customers having choices, the focus on sustainability, social consciousness, and continued importance of the physical retail landscape. Enjoy this informative article. https://www.theglobeandmail.com/business/commentary/article-secondhand-news-how-supply-chain-snarls-sustainability-concerns-and/

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