September 04, 2026
Parsons School of Design/The New School
I was honored to return to teach the graduate class Retailing & Service Design this year. This course immerses students in the evolving global...
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I was honored to return to teach the graduate class Retailing & Service Design this year. This course immerses students in the evolving global retail landscape, equipping them with the strategic, operational, and analytical tools to critically evaluate and design impactful brand experiences. Retail is approached as a multi-platform ecosystem spanning physical environments, digital channels, and technology-enabled platforms that together shape the consumer journey.
I was honored to return to teach the graduate class Retailing & Service Design this year. This course immerses students in the evolving global...
As part of the academic journey for students at Parsons/The New School, I hosted an informative interview with Mickey Drexler, Chairman of Alex Mill...
I share four prime observations and insights from last month’s National Retail Federation Conference in New York City as an exhibitor to support the...